Troubleshooting: Razer Headset Not Detected for Mic with Hangouts 'razor headset not detected for mic with hangouts'

Are you experiencing issues with your Razer Kraken Pro V2 or any other Razer headset's microphone (Mic) not being recognized by Google Hangouts? This common problem can be quite frustrating, especially during important calls and online gaming sessions. In this article, we'll guide you through some simple steps to resolve the issue.

Reasons for Microphone Not Working

Before diving into the solutions, it's essential to understand why your Razer headset's Mic might not work:

1. The microphone is disabled on your computer.

2. Your default audio device is set incorrectly or the wrong input/output settings are selected.

Solution 1: Enable Microphone and Set as Default Device

Here's how you can enable the mic on Windows:

a) Right-click on the speaker icon in the taskbar (or right-click anywhere if no speakers appear).

b) Select 'Sound' from the context menu.

c) In the Sound window, under 'Playback,' find your Razer headset's name and double-click it.

d) Underneath 'Default device,' make sure that your Razer Kraken Pro V2 is selected as the default option.

For Mac users:

a) Click on the Apple logo in the top left corner of your screen.

b) Select 'System Preferences' from the drop-down menu.

c) In the System preferences window, click on 'Sound.'

d) Underneath 'Output,' select your Razer headset's name as both ' Output device' and 'Lineout.'

Solution 2: Check Input/Output Settings

If setting the default audio device doesn't work:

a) Open Google Hangouts or any other video conferencing software.

b) Click on the three dots (or gear icon) at the top right corner of the window.

c) Select 'Settings' from the drop-down menu.

Under the 'Audio & Video' section, ensure that your Razer headset's microphone is selected as both the primary and secondary input device. If you're still facing issues:

a) Go to 'Preferences' (or 'Options') > 'Advanced.'

b) Underneath 'Related settings,' click on 'Edit.'

In this window, under 'Input/Output devices', ensure that your Razer headset's name is selected as both the default and primary input device.

Solution 3: Unplug and Reboot

Sometimes, simply unplugging and replugging your headphones can resolve connectivity issues. This simple yet effective solution has been known to fix many audio-related problems on Windows and Mac alike:

a) Disconnect your Razer headset from your computer's jack or USB port.

b) Wait for about 30 seconds to allow any residual power to dissipate.

c) Replug the headphone cable into its respective jack or plug in your headphones via a USB connector.

Solution 4: Update Audio Drivers

Outdated audio drivers can also cause compatibility issues with your Razer headset. To update them:

a) For Windows users:

- Press 'Windows + X' and select 'Device Manager.'

- In the Device Manager window, expand 'Sound, video & game controllers.'

- Right-click on 'Realtek Audio,' then click on 'Update driver.'

b) For Mac users (via System Preferences):

1. Click on the Apple logo in the top left corner of your screen.

2. Select 'System preferences' from the drop-down menu.

3. In the System preferences window, select 'Sound.'

4. Underneath 'Output,' click on 'gear icon.

Razor headset not detected for mic with hangouts